Features

Every capability MSPs need for secure technician access

Purpose-built for MSPs who want individual, auditable privileged access without the operational drag of legacy PAM tools.

Technician-specific access

Each technician gets a unique privileged identity per client.

MSP benefit

Kills shared logins as a category of risk.

No shared admin password exposure

Client admin credentials aren't distributed across your team.

MSP benefit

Removes a large surface area from your MSP's risk profile.

Client network separation

Access boundaries stay clean between every client you serve.

MSP benefit

Prevents cross-client access mistakes.

Auditable access

Privileged activity is tied to individual technicians.

MSP benefit

Answer 'who did what' with confidence.

MSP-friendly workflows

Designed around how service desks actually operate.

MSP benefit

Adoption without friction for your techs.

Entra ID compatibility

Integrates with your existing identity provider.

MSP benefit

No rip-and-replace of your identity stack.

Secure credential handling

Sensitive material is protected with asymmetric encryption.

MSP benefit

Reduces exposure of privileged secrets.

Portal-based management

Configure clients, technicians, and access from one place.

MSP benefit

Central visibility without spreadsheets.

Scalable multi-client structure

One consistent access model across your entire client base.

MSP benefit

Scales from small MSP to hundreds of clients.

Compliance-supporting workflows

Individual identities support common compliance and cyber-insurance expectations.

MSP benefit

Helps satisfy modern access-control requirements.

See TechIDManager in action

Book a no-pressure walkthrough and see how MSPs eliminate shared admin passwords without slowing technicians down.